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Travel Direct (UK) Ltd Website Terms of Use, Privacy Policy and Cookies Policy

Welcome to the web site. Travel Direct (UK) Ltd and its affiliates provide this site to you subject to the following terms and conditions. Please read the terms and conditions carefully - if you visit our site you are deemed to have accepted them. Please leave the site if you do not.

Copyright Statement

The contents of this web site (including all web site design, text, graphics, their selection and arrangement and all software compilations, underlying source code, software and all other material) are copyright Travel Direct (UK) Ltd or its content and technology providers except in so far as individually stated on particular material or items. Without affecting our own or third party rights under copyright, you are not permitted to copy, alter or reproduce content for commercial purposes without prior permission and must credit Travel Direct (UK) Ltd at all times.


Your privacy is important to us. We take your privacy very seriously. As more and more people use the internet, the issue of who gets what information is increasingly important. To this end, we have set up a privacy policy which explains to you what we will and will not use the information we collect on our website.

We aim to limit the collection of data to what is necessary to maintain our website and provide good customer service.

For each visitor to our site, we record:

  • > only information which has been volunteered to us by the visitor, i.e. via online forms or onsite registrations.
  • > email addresses of people who communicate to us via email.
  • > telephone numbers and other contact details of visitors to our website who have supplied this information to us, should we need to contact you in
  • response to your query.
  • > the fact that the website has been visited.

    We use this information:

  • > to contact you in response to your queries and requests
  • > to improve the content and relevancy of our site

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    The following are the cookies currently running on our website:

    • Magento Checkout - we use an eCommerce system called Magento to sell visas, transfers and other services from this website. To add something to the basket and then to use the checkout, it needs to record your actions on the website. It allows you to come back to the site on the same browser from the same computer to buy something if you've added it to the basket. WIthout it we couldn't run the online purchase part of the site.

    • Google Analytics – this logs the time that you’re on our site and what you look at and we use it so we can make our site better, including adding more relevant content and making it easier to use. It’s there for you as much as we use it for ourselves.

    • – this is used to show YouTube videos and track where a video has been played. If this cookie can’t run, there’s no way to watch videos about Travel Direct products or services on our website.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    What about the EU Cookie Law and Travel Direct?

    As we’re not using any third party cookies to serve up behavioural ads that would take you elsewhere, we don’t believe we should be showing a pop up to ask if you accept our use of cookies.


    Whilst this site has been compiled in good faith, Travel Direct (UK) Ltd make no warranty or representation that the use of this web site will be uninterrupted or error free or that this site or the server that makes it available are free of viruses or bugs. To avoid any doubt, white papers, articles and other information are for general guidance only and should not be specifically relied on without taking advice.

  • Limitation of Liability

    To the full extent permissible by law, Travel Direct (UK) Ltd assume no responsibility or liability for any information published on this web site and further disclaim all liability in respect of such information. In particular, Travel Direct (UK) Ltd hereby excludes all liability for any claims, losses, demands or damages of any kind whatsoever in relation to any information, content or advertisements. .


    Links to other sites are made at your own risk and Travel Direct (UK) Ltd accepts no liability for any linked sites. When you access a non-Travel Direct (UK) Ltd third party web site, please understand that it is independent from Travel Direct (UK) Ltd and Travel Direct (UK) Ltd has no control over that web site and the link does not mean that Travel Direct (UK) Ltd endorses or accepts any responsibility for the content or the use of such web site. You must take your own precautions to ensure what is selected for use is free of viruses, worms, trojan horses and other items of a destructive nature. .

    Advertising / Sponsorship

    Inclusion of any material in adverts or sponsor's materials on this web site does not constitute any guarantee or endorsement as to the quality or value of any of the products advertised or any claims made for the product by the manufacturer. Any correspondence or dealings which you may have with advertisers or sponsors promoting themselves on this web site are solely between you and that party. We shall not be responsible or liable for any loss or damage of any kind incurred as a result of any such dealing or as a result of the presence of such advertisers or sponsors on the site.


    Information may be changed or updated on this site without notice. We may also make improvements and/or changes in the information and/or services described in this information at any time without notice.

    Governing Law

    These terms and conditions of use shall be governed by the laws of Scotland and are subject to the exclusive jurisdiction of the Scottish Courts. .

    Site Policies, Modification and Severability

    We reserve the right to make changes to our site, our policies and these terms and conditions of use at any time. If any of these conditions are deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any of the remaining conditions.

    Our Address

  • If you wish to contact us at any time our address is as follows:
  • Travel Direct (UK) Ltd
  • 21-23 Hill Street
  • Edinburgh
  • EH2 3JP